It’s Sunday. Evening here, quite a lot of us are usually out of pocket, doing other things. Most of our distributed teams are offline, but as the sun crests the opposite side of the globe and Monday awakens, a problem is discovered. This particular issue seems grave at first sight, an alarm is raised, and almost immediately grey dots in Slack1 started turning to green.
I won’t get into the details of what happened, why, how it was fixed and whether or not a massive ticker tape parade followed this event (because it didn’t) but I will say that I’m truly proud to be amongst a group of folks that are so passionate about what they work on, that they continually monitor for issues and jump online to lend a hand at a moments notice.
No names given, teams mentioned, but huge kudos. Ya’ll know who you are. Well done.
- If you’re not familiar with Slack, it’s an internal realtime communication tool we use internally at Automattic, basically instant messaging across a huge group of people broken into teams.